Our orders are sent through Australia Post. You can choose between Parcel Post or Express Post.
Small items are sent through Australia Post Letter and shipping starts at $2.7. You can choose between standard shipping with / without tracking and express shipping.
Orders over AUD $99 ship for FREE with Standard Post!
Standard Shipping with tracking starts at $10, and parcels are sent using Australia Post Parcel Post. Express shipping is $16 and orders are sent using Australia Post Express Post.
There are also products like this beautiful Round Mandala Puzzle that are shipped directly from the manufacturer in Asia. Shipping is free, however the shipping times are longer. Please refer to each product page for the shipping times.
For New Zealand orders, standard shipping using Australia Post Parcel Post is $15, and express shipping is $30.2 using Australia Post Express Post.
DISPATCH & DELIVERY
Once payment is confirmed and received, we will post your order within 48 business hours. Please note that payments made by Paypal will be instantly confirmed, whereas payments made with Direct Bank Deposit Transfers may take 24 – 48 hours to process and receive confirmation.
Postage times will vary depending on your location and the location of the warehouse the product is dispatched from.
If the product is shipped from Australia, in most cases, you should receive your order within 3-5 business days from the dispatch date,depending on your delivery option chosen. However, under the new Covid-19 circumstances, shipping can take as long as15 working days after the dispatch date (not order date).
We are doing our best to ensure your order is delivered on time, however we cannot be held accountable for any delays in shipping once the items have left our premises. If you have not received your items within 15 days, please contact us via email firstname.lastname@example.org.
If the product is shipped from warehouses outside Australia, it will take 15 – 35 working days for your order to arrive in Australia and New Zealand.
We welcome and cater to Private & Corporate Customers Worldwide, and Sensory Stand can send anywhere based on Australia Post International Postage Rates. Please contact us on email@example.com a shipment quote.
All prices are quoted in Australian Dollars, $AUD. Please note any taxes or duties are your responsibility as the purchaser.
When your order is dispatched, you will receive an email from Australia Post with a tracking number. This allows you to track your parcel on the Australia Post website anytime here: https://auspost.com.au/mypost/track/#/search.
When your order is shipped from warehouses abroad, we will send you the tracking number and a link to track your parcel if you wish to do so.